Stacks of reading material

Kathy Sierra at the Creating Passionate Users blog offers several tips on how to manage "information anxiety" in "The Myth of Keeping Up."

Before getting to the tips, she explains that it is impossible to keep up with information in the way we'd like, offering an example of how even the Sun Java engineer can't be familiar with everything in the API's standard library of 3500 classes. She mentions that technical writers may be part of the problem, in how they write exhaustive manuals and don't provide a system to wieght the relevance of the information.

As an avid participant in support forums for media professionals, I see the expression "Read The Read the rest of this entry »